We are a commercial collection agency based in the Hunter Valley. Our mission is to limit your losses to non-paying customers while preserving the business relationship. Alliance Recovery Services specialises in Commercial Debt Recovery, Process Serving and Repossession, and Commercial Litigation Services. Our qualified and licensed case managers apply commercial acumen, industry knowledge and customer service skills to deliver debt recovery solutions.


Our Approach

No one debt is ever the same as the next. Committed to achieving results for clients, Alliance Recovery Services tailors a recovery strategy to each and every case regardless of the debt value, the debtor entity or the debtor location. Our industry leading software manages the recovery process from beginning to end. It allows portal access for our Field Agents which provides live reporting. The software also provides intergraded services with SMS and also to external Skip Trace provides and Legal resources. These functions allow our Case Managers to engage fast and effective recovery actions that assist in establishing contact with the Debtors.

Our Team

Our Team are highly experienced in Commercial Debt Recovery Services and hold full accreditation. Led by our Company Director, Paul Gemza, Paul started his Career in 1998 in the area of recoveries within the Finance and Banking industry. Paul quickly developed a skill set that opened an opportunity to advance his Career within a Commercial Debt Recovery Agency and in 2000, became a Licensed Commercial Agent. In 2005, Paul established his own Agency known then as Hunter Mercantile which later became known as Alliance Recovery Services. Paul and his team have developed a respected reputation for conducting professional, efficient and compliant collection services.

Our Clients

Our commercial and professional approach to Debt Recovery has seen Alliance Recovery Services develop strong partnerships within an extensive range of industries and professions. Whether your business is in wholesale or goods and service, professional consulting or real estate, finance or retail, construction or development, our Case Managers have developed vast knowledge of all these industries. At Alliance Recovery Services, we build strong partnerships with your Recovery Team, this provides your Team with a working partnership with Alliance to deliver better recovery results. Our aim is establish a long term working partnership which delivers results for us both.


1300 530 743


93 Lawes Street, East Maitland, NSW 2321

Our Office

Our Office